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Our verdict
Airalo covers more than 200 destinations, lets you top up the same eSIM, and its prices are among the lowest we track for fixed-data plans. Its main limits are a stricter refund policy than some rivals and a lower Trustpilot rating than most of them. The score below is calculated from checked prices, features, coverage and customer ratings, not a hands-on test.
9.1/10
eSIM Mentor score
Based on prices, features, coverage and customer ratings. Not a hands-on test. How we rate
- Value for money 40%8.5Compared with other providers on 743 trip types across our destinations; the lowest price in 192 of them.
- Features 25%10.0Has 3 of 3 features we check: top-ups, a published refund policy, 24/7 support.
- Coverage 15%10.0Covers 200 countries and regions, as listed on its site.
- Customer ratings 20%8.7App Store 4.6 from 102,012 ratings; Trustpilot 4.1 from 47,610 reviews.
Airalo pros and cons
Pros
- More than 200 destinations, so one app works for most trips
- Top-ups on the same eSIM
- Competitive prices on fixed-data plans in the destinations we track
- 24/7 support by live chat and WhatsApp
Cons
- Refunds only for unused eSIMs; expired or used eSIMs are not eligible
- Its Trustpilot rating is lower than most of the other providers we track
Airalo at a glance
- Countries and regions
- 200
- Top-ups
- Yes
- Refund policy
- Refund possible for unused eSIMs; expired or fully used eSIMs are not eligible.
- Support
- 24/7 live chat, WhatsApp and help center, in several languages.
- App Store rating
- 4.6 out of 5 (102,012 ratings)
- Trustpilot rating
- 4.1 out of 5 (47,610 reviews)
These facts come from Airalo’s own website and the app stores, with the date we checked them and links to the sources. We don’t run hands-on tests; see how we research and rate.
How Airalo works
- Choose a plan for your destination on Airalo’s website or app.
- Install the eSIM from the QR code or straight from the app, ideally at home over Wi-Fi.
- When you arrive, switch mobile data to the travel eSIM and turn on data roaming for it.
- If you run low, top up or buy another plan.
Step-by-step help: how to install an eSIM on iPhone.
Airalo prices
Airalo’s Japan plans, as an example of its pricing. Prices are checked on Airalo’s own site. To see its plans for another destination, use the eSIM finder.
| Provider | Data | Valid for | Price | Per GB / day | Hotspot | Link |
|---|---|---|---|---|---|---|
| Airalo Softbank 5G, KDDI 5G | 1 GB | 3 days | $4.00 | $4.00/GB | Not stated | View plan |
| Airalo Softbank 5G, KDDI 5G | 3 GB | 3 days | $7.50 | $2.50/GB | Not stated | View plan |
| Airalo Softbank 5G, KDDI 5G | 3 GB | 7 days | $8.00 | $2.67/GB | Not stated | View plan |
| Airalo Global plan, 159 countries | 1 GB | 7 days | $8.50 | $8.50/GB | Not stated | View plan |
| Airalo Global plan, 162 countries | 1 GB | 7 days | $9.00 | $9.00/GB | Not stated | View plan |
| Airalo Asia plan, 18 countries | 3 GB | 3 days | $9.00 | $3.00/GB | Not stated | View plan |
| Airalo Asia plan, 18 countries | 3 GB | 7 days | $9.50 | $3.17/GB | Not stated | View plan |
| Airalo Softbank 5G, KDDI 5G | 5 GB | 7 days | $10.00 | $2.00/GB | Not stated | View plan |
| Airalo Softbank 5G, KDDI 5G | 5 GB | 15 days | $10.50 | $2.10/GB | Not stated | View plan |
| Airalo Softbank 5G, KDDI 5G | 5 GB | 30 days | $11.00 | $2.20/GB | Not stated | View plan |
Prices from each provider’s own site, checked on 18 Oct 2026. Pages read: Airalo. Providers can change prices at any time. We may earn a commission when you buy through our links, at no extra cost to you. Learn more
Alternatives to Airalo
Saily: another low-priced choice with top-ups
No verified Saily code right now. We only list codes after we test them, so check back soon.
See Saily plansHolafly: unlimited data in more destinations
5% off your eSIM
Last verified 18 Oct 2026
Get the dealFrequently asked questions
Yes. Airalo is one of the largest travel eSIM providers, with more than 100,000 App Store ratings and tens of thousands of Trustpilot reviews. The score box above shows its current ratings and the date we checked them.
Airalo says refunds are possible for eSIMs that haven’t been used; expired or fully used eSIMs are not eligible. Contact its support before you install the eSIM if you think you bought the wrong one.
Yes. Airalo lets you buy, manage and top up eSIMs in its app and on its website.
In the destinations we track, Airalo’s fixed-data plans are among the cheapest, but not always the cheapest. The value part of the score above compares its prices with every other provider for common trips, and the eSIM finder shows the current prices for your destination.
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Joseph Larkin is the founder and editor of eSIM Mentor. He compares travel eSIM plans and checks every price on the provider's own website before it goes on the site, and every coupon is tried at checkout before it is listed. His aim is simple, honest advice that helps travelers pick the right plan and avoid roaming bills.
