Terms of Use

Last Updated: August 03 2024

Welcome to eSIM Mentor! By accessing or using our website, www.esimmentor.com (referred to as the “Service”), you agree to be bound by the following comprehensive Terms of Use. These terms are intended to ensure a fair and reliable experience for all users. Please read them carefully. These terms apply to all visitors, users, and others who access or use the Service. If you disagree with any part of these terms, you are prohibited from using or accessing this site.

1. DEFINITIONS

“Service”: The www.esimmentor.com website, encompassing all its content, services, and products available at or through the website.
“User” or “You”: Any individual or entity that accesses or uses the Service in any capacity, whether as a browser, vendor, customer, merchant, or contributor of content.
“eSIM Plan”: Electronic SIM card plans offered through our Service, including all variations of data, talk, and text packages available for purchase or comparison.
“Content”: All text, graphics, images, music, software, audio, video, information, or other materials that are posted, generated, provided, or otherwise made available through the Service.
“Provider”: Any third-party company or entity that offers eSIM Plans or related services through the Service.
“Account”: A unique account created for a user to access our Service or parts of our Service.
“Parties”: Refers collectively to the User and the Service.

2. ACCEPTANCE OF TERMS

By accessing or using the Service, you agree to be bound by these Terms of Use and comply with all applicable local, national, and international laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in the Service are protected by applicable copyright and trademark laws.

3. USE OF SERVICE

Compliance

You agree to use the Service strictly in accordance with these Terms of Use, along with all relevant local, national, and international laws and regulations. Any improper use of the Service will lead to the immediate termination of your access and usage rights.

Permitted Use

The Service is designed solely for your personal, non-commercial use unless we have given explicit written authorization otherwise. Any alternative use of the Service is not allowed without our prior written consent.

User Conduct

You agree not to misuse the Service, including but not limited to:

Conducting activities that harm or seek to harm others.
Sending unsolicited advertisements or promotional content without our prior written consent.
Engaging in actions that disrupt or interfere with the Service or its connected servers and networks.
Reproducing, duplicating, copying, selling, reselling, or exploiting any part of the Service without our explicit written permission.
Uploading or transmitting viruses, Trojans, worms, logic bombs, or any other malicious or harmful material.

Service Modifications

We retain the right to alter, suspend, or completely cease the Service (or any portion of it) at any time, with or without notice. We will not be responsible for any consequences resulting from such modifications, price changes, suspensions, or terminations of the Service, whether to you or to any third parties.

Account Security

If you set up an account on the Service, you are responsible for keeping it secure and for all activities that occur under your account. You must promptly inform us of any unauthorized use or security breaches related to your account. We will not be liable for any losses resulting from unauthorized access to your account.

User Content

By posting, uploading, entering, or submitting your personal data and/or user content to the Service, you grant us a non-exclusive, global, perpetual, irrevocable, royalty-free, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any form of media. You affirm that you own or control all rights to the content you provide, and that the use of your content complies with these Terms of Use and will not harm any individual or entity.

4. ESIM PLANS

Offerings

Our Service offers a platform to compare and purchase electronic SIM (eSIM) plans from different providers (“eSIM Plans”). Each eSIM Plan available on our platform comes with its own terms, conditions, and limitations as established by the respective provider.

Description and Accuracy

We aim to deliver precise and current details about the eSIM Plans, including data limits, pricing, validity periods, and any associated restrictions. However, we cannot assure the completeness, accuracy, or timeliness of this information. Users are encouraged to independently verify any details before relying on them.

Compatibility and Use

You are responsible for confirming that your device is compatible with eSIM technology and the specific eSIM Plan you choose. We are not liable for any issues related to device incompatibility following the purchase of an eSIM Plan. Please consult your device manufacturer’s guidelines to ensure eSIM compatibility.

Provider Responsibilities

The responsibility for fulfilling, maintaining, and supporting the eSIM Plans lies solely with the providers, not with eSIM Mentor. Any disputes or issues concerning the eSIM Plans should be addressed directly with the respective provider.

Changes to Plans

Providers have the right to modify, replace, or discontinue any eSIM Plan at their discretion. We are not liable for any changes made by the providers and do not guarantee the availability of any eSIM Plan at any time.

Currency Conversion and Price Variability

Currency Conversion: Prices for eSIM Plans on our Service are displayed in USD for your convenience, based on the original prices set by the Providers. We use current exchange rates for these conversions, but the prices shown are estimates and may not reflect the exact amount you will pay.
Actual Prices: The final price you pay will be in the original currency set by the Provider. This price may differ from the estimates shown on our Service due to fluctuations in exchange rates or changes by the Providers.
Final Price: When you complete your purchase on the Provider’s website, the final price charged may vary from the estimated price on our Service. We are not responsible for any differences caused by currency conversion or rate changes.
Acknowledgment: By using our Service, you agree that eSIM Mentor is not responsible for any discrepancies between the estimated price on our Service and the final amount charged by the Provider in the original currency.

5. THIRD-PARTY SERVICES

Advice from Third-Parties

Some of the content and services on eSIM Mentor may include advice or information from third parties. This advice and content are provided for informational and educational purposes only and do not constitute legal, financial, tax, medical, or other professional advice. eSIM Mentor is not responsible or liable for any third-party advice or information. You are responsible for conducting your own research and making your own decisions based on the information you receive through our platform.

No Endorsement of Third-Parties

Our Service may include links to third-party websites and services for your convenience. These links do not imply endorsement or control by eSIM Mentor. We have not reviewed the content or services of these third-party sites and are not responsible for their legality, accuracy, or appropriateness. We are not liable for any damage or loss caused by or alleged to be caused by the use of these third-party websites or services.

6. REFUND POLICY

eSIM Mentor acts solely as a comparison platform and is not responsible for processing refunds. All transactions, including refunds, are governed by the terms and conditions set by the respective eSIM Plan providers. For any refund requests or issues, please contact the provider directly as we are unable to assist with refund processes.

7. REVIEW GUIDELINES

We aim to foster a reliable and supportive community for travelers worldwide. To maintain the quality and usefulness of our reviews, we ask that you follow these guidelines when submitting your feedback:

Be Honest and Accurate: Share truthful and precise information based on your personal experiences. Providing misleading or false details undermines our community’s trust and the platform’s value.
Avoid Promotional Content: Reviews should be free of promotional material, including referral codes, affiliate links, and advertisements. Such content will be removed to ensure unbiased feedback.
Stay Respectful and Constructive: We welcome constructive criticism, but please be respectful and considerate in your reviews. Personal attacks, abusive language, and offensive remarks will not be tolerated.
Keep It Relevant and Specific: Focus on sharing relevant and specific details about your eSIM experience. This helps other travelers make informed choices. Avoid off-topic comments or general discussions unrelated to the eSIM.
No Duplicate Reviews: Submit only one review per eSIM to maintain feedback integrity. Duplicate reviews from the same user may be removed.
Protect Privacy and Confidentiality: Do not include personal information, such as email addresses, phone numbers, or other sensitive data, in your reviews. Respect the privacy of others.

By adhering to these guidelines, you contribute to a community where everyone can benefit from trustworthy and valuable insights. Thank you for your cooperation.

8. TERMINATION OF ACCESS

If you violate the Terms, your permission to use our Services will be automatically terminated. Additionally, eSIM Mentor may, at its sole discretion, suspend or terminate your user account and/or access to some or all of our Services at any time, with or without notice, for any reason, including, but not limited to, a violation of these Terms. We will not be liable to you or any third party for any such termination.

9. DISCLAIMER OF WARRANTIES

Our Service is provided on an “as is” and “as available” basis. eSIM Mentor disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee the accuracy, completeness, or reliability of the Service or any content, information, products, or services obtained through the Service. Your use of the Service is at your own risk.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, eSIM Mentor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the Service.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from the Service.
Any bugs, viruses, Trojan horses, or similar threats that may be transmitted to or through our Service by any third party.
Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service.

In no event shall eSIM Mentor’s total liability exceed the amount you paid to eSIM Mentor in the past twelve months, if any, for the Service.

11. GOVERNING LAW

These Terms of Use and your use of the Service are governed by and construed in accordance with the laws of [Country/Region], without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these Terms of Use or your use of the Service shall be brought exclusively in the courts located in [City/Region], and you submit to the jurisdiction of such courts.

12. CHANGES TO TERMS OF USE

We may revise and update these Terms of Use at any time. All changes are effective immediately when posted and apply to all access to and use of the Service thereafter. Your continued use of the Service following the posting of revised Terms of Use means that you accept and agree to the changes. We encourage you to review the Terms of Use periodically for any updates or changes.

13. CONTACT US

For any questions about these Terms of Use, please contact us at contact@esimmentor.com.